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I recently went through the process of setting up a DotNetNuke site to learn
more about their content management system at
http://www.govsdotnet.com/portal. I did
the setup through Godaddy.com and overall, the setup was simple with the
exception of one confusing section, the SMTP Server Settings section.
The first thing I did was check to see what my SMTP settings where for the email
address I had setup for the domain. The SMTP relay host was
smtpout.secureserver.net so I entered theses settings. I got an error
message that said a test email could not be sent. I skipped this portion
of the installation hoping I would get another shot at them when I get into the
admin settings.
Meanwhile, I searched online for forums where people had trouble setting up SMTP
settings for GoDaddy and most of the feedback I found online was similar to the
first support response I got from GoDaddy which was basically a canned response
that read:
To set up an email client to check your email account, please make sure
that you are using the following settings:
Username: Your full email address (i.e. person@domain.com)
Password: (This is CASE SENSITIVE)
Incoming Mail Server Type: POP3
Incoming Mail Server: pop.secureserver.net
Incoming Mail Server Port: 110
Outgoing Mail Server: smtpout.secureserver.net
Outgoing Mail Server: Requires Authentication (Use the same username and
password as the incoming mail server).
Outgoing Mail Server Port: 25, 80, 587, or 3535.
Please note that the use of our outgoing mail server (SMTP) requires
that you 'Activate' the 'SMTP Relay' option of the email account. Please use the
following directions to do this:
1. Login to your customer account and then select 'My Account.'
2. Select ‘Email’ from the ‘My Products’ menu.
3. Select 'Manage Account'.
4. If the relays are active it should show how many are available. If they are
not active select the email account.
5. In the section 'SMTP Relaying' select 250 from the drop down.
6. Select 'Ok' to activate the relays (please note that it may take up to 15
minutes for the relays to become active).
I tried these settings but I had no success. I emailed GoDaddy support a second
time and got the following response:
We apologize for any confusion. When using a script to send e-mail through your
hosting account, please use the following server in your code:
relay-hosting.secureserver.net
I entered this host name in place of the smtpout.secureserver.net host name, and
the following settings in this screenshot ended up working:
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